Problem

Client was spending a large portion of her week on the admin work required to deliver quality product to her customers.

• She wanted to focus her energy on the creative work rather than the busy work
• There are no out of the box solutions for her workflow
• The admin work was draining and took her focus and energy away from the most important—and most enjoyable—parts of her business

Solution

Automated customer purchase tracking, fulfillment, and delivery management.

• When user makes a purchase, their information is automatically added to the tracker, to the email management system, new folders created in Box and Canva, and new template designs created in Canva.
• When the product is complete, automatically trigger a status update, draft an email to the customer, and attached the product to the email.
• Client is still given control over the solution at critical touch points to ensure quality.

Result

Saved client around 32 hours per month on admin busywork and freed up her energy to focus on her creative output. This is not only a huge win in terms of time saved, but also a giant win in terms of work enjoyment.